Feel Better, Move Better, Live Better — All Year Round.

# Myofix Wellness Membership Terms & Conditions These Terms & Conditions apply to all Myofix Wellness Memberships (“Membership”) offered by Myofix Wellness (Myofix Massage Therapy). By joining a Membership, you agree to these Terms. --- ## 1. Membership Plans We currently offer two main plans: 1. **Wellness Starter – $89/month** - 1 × 60-minute Remedial Massage per month - 10% discount on eligible retail products and herbal infusions - Welcome Pack: Rose Red Date Tea Pack - Digital membership card (Apple/Google Wallet), SMS reminders 2. **Holistic Balance – $169/month** - 1 × Warm-Heat Moxibustion Therapy per month - 1 × VitalQi Bio-Therapy session per month - 15% discount on eligible retail products and herbal infusions - Free entry to selected seasonal workshops, including “Three Treasures Health Cultivation (养生三宝)” events - 15-minute lifestyle and TCM health consultation - Welcome Pack B: Rose Red Date Tea Pack + Footspa Liquid Gel - Digital membership card, SMS reminders Inclusions may change from time to time. Any material change will be communicated to members with reasonable notice. --- ## 2. Billing & Payments - Membership fees are charged **monthly in advance** via Stripe and/or PayPal using the payment method you provide at sign-up. - By joining, you authorise Myofix Wellness and our payment processors to automatically debit your nominated payment method each month until you cancel. - If a payment fails, we may contact you to update your details and may temporarily suspend Membership benefits until payment is successfully processed. - Prices are in AUD and may be adjusted from time to time. We will provide notice of any price changes for existing members. --- ## 3. Duration, Renewal & Cancellation - Memberships run on a **month-to-month basis** and **auto-renew** each month unless cancelled. - You may cancel at any time by providing at least **14 days notice** before your next billing date. - Upon cancellation, your Membership remains active until the end of the current paid month. No further monthly fees will be charged after that. - Payments already processed are generally non-refundable except where required by Australian Consumer Law. --- ## 4. Sessions & Usage - Each plan includes a set number of sessions per month, as listed in the plan description. - Sessions are **valid only within the membership month** they are allocated and **do not roll over** into future months. - It is your responsibility to book your sessions in time. We recommend booking early to secure your preferred times. - If you miss or do not attend a booked session, our usual clinic cancellation and no-show policies (including any applicable fees) apply. - We reserve the right to reschedule or modify treatments if clinically indicated for your safety and wellbeing. --- ## 5. Discounts & Member Benefits - Discounts on products and services apply only while your Membership is active and your payments are up to date. - Discounts are not transferable and cannot be combined with some other promotions unless stated. - Free or discounted workshop access is available on selected dates, subject to availability and any booking limits. - Additional member perks (e.g. birthday gifts, private groups, priority booking) may vary or change from time to time. --- ## 6. Welcome Pack B - New members receive **Welcome Pack B** once per new membership sign-up: - Rose Red Date Tea Pack - Footspa Liquid Gel - Welcome packs are provided per person, not per billing cycle, and are not exchangeable for cash. - If you have allergies or sensitivities, please advise us before using any products. You are responsible for reading product labels and using items appropriately. --- ## 7. Health, Safety & Suitability - Membership treatments, including remedial massage, moxibustion and VitalQi therapy, are provided according to clinical judgement and may not be suitable for all health conditions. - You must inform your practitioner of your medical history, medications, pregnancy status and any changes in your health. - We may modify or pause certain treatment components if we believe it is unsafe or inappropriate for you. - Myofix Wellness Memberships are **not a substitute for medical advice, diagnosis or treatment**. Always consult your doctor or health professional regarding serious or ongoing medical concerns. --- ## 8. Digital Membership Card & Communications - Active members may receive a digital membership card for Apple Wallet and/or Google Wallet as a convenient way to identify your plan and eligibility for benefits. - We may send SMS and/or email reminders for appointments, membership updates and member-only news. You can update your communication preferences at any time, but important service messages may still be required. --- ## 9. Membership Transfer & Sharing - Memberships are **personal and non-transferable**. Benefits may only be used by the named member. - Memberships cannot be shared between family members or friends unless a specific family plan is advertised. --- ## 10. Changes to Memberships & Terms - Myofix Wellness reserves the right to update or discontinue certain memberships, inclusions or perks. - If we make a material change to your plan or to these Terms, we will provide reasonable notice to the email address you have provided. - Continued use of your Membership after such notice constitutes acceptance of the updated Terms. --- ## 11. Contact & Queries If you have any questions about these Terms or your Membership, please contact: **Myofix Wellness** Unit 8, 64–66 Kent Street Cannington WA 6107 Phone: 0455 688 878 Email: info@myofix.com.au Website: www.myofix.com.au